Your Charging Cable Won't Quite Reach. What People Do About It Is What Breaks the Charger
The cable is the longest lever on the machine, and it is almost never the cable that breaks. Three charge points, three brands, one cause - and why an extension lead is the wrong answer.
Pod Point Not Working? Start With One Reset, and Read This Before You Replace It
Whatever the light is doing, reset it once - nine times out of ten it is the controller, not a fault. What to do if it comes back, what an out-of-warranty repair actually involves, and why a unit from 2018 is rarely scrap.
Your BMW Charger Is Not a BMW. Lift the Lid and It Is Somebody Else's Charge Point
Car makers do not manufacture charge points. BMW's wallboxes are built by KEBA in Austria. Under the badged shell is an ordinary charge point that can be repaired like any other - which matters when the badge on the front has stopped answering.
This Damage Is Contagious. Your Cable Catches It From Public Chargers and Brings It Home
One contact on this Type 2 connector has burnt out. The other six are perfect. What matters is what happens next: a damaged socket damages the plug you put in it, and that plug then damages the next socket - including the one on your own wall.
A Charge Point That Works Perfectly and Cannot Be Used
Nothing was broken. The unit had power, the controller was fine, and it could not be started, because the access belonged to a company that was no longer there. Why recovery is tied to the operator rather than the owner, and what to do before it happens to you.
Charging in the Rain Is Fine. Covering Your Charger Is Not
A charge point is built to get wet. What it is not built for is water that gets in and cannot dry out - which is exactly what a bag, a box or a homemade cover produces. What we found under one, and what it had done to the contacts.
Your EV Charger Trips the Breaker. There Are Two Very Different Reasons, and They Need Opposite Responses
An earth-leakage trip and an overload trip look identical from the kitchen and mean opposite things. How to tell which one you have, what a 7 kW charger actually draws, and the hidden device that catches out new installations on day two.
Rolec EV Charger Not Working? What Fails, and Why the Unit Is Rarely Scrap
A Rolec charge point that will not start is usually not a dead charge point. What is inside a Rolec pedestal, what actually fails, and why the enclosure, the protection and the buried supply almost always stay exactly where they are.
What the Light on Your EV Charger Means
Green, blue, yellow, red - what each colour on a charge point means, why green and blue are reversed between European and US-programmed units, and the one indication that tells you your supply has no earth.